WISE^® online support includes the ability to download service packs and documentation related to WISE products.  For example a Service Pack for your WISE installation may be released to correct a problem that was found after your product version was released.  You can go to the Watershed Concepts website to download files like these and use them immediately, rather than waiting for the software to arrive in the mail on CD-ROM.  Additionally, some files are available only online, due to timeliness, target audience, or the cost of media.

This document provides general instructions for downloading and handling Windows files from www.watershedconcepts.com.  This document is intended for WISE users using Windows-compatible computers who are new to downloading files.

Disclaimer: While this document describes how to use third-party utilities after downloading files, the mention of a third-party vendor or product does not guarantee its compatibility, or constitute an endorsement of any kind by Watershed Concepts.  The mention of a third-party product does not necessarily mean that it is the only product you can use.  If you need assistance with any third-party product, contact that product's manufacturer.  Watershed Concepts cannot assist you with the use of any third-party software.  The contact information in this document is current to the best of our knowledge, but we cannot guarantee its accuracy.

To download files from the Watershed Concepts web site:

1. Click the download link.  Most web browsers will prompt you for a location to save the file.  Choose a convenient location, such as our desktop or accept the default.  When saving the file, take note of the default filename so that you can locate the file after downloading it.  After beginning downloading, most web browsers will provide a progress indicator to let you know how long the download will take.
2. When the file has finished downloading, locate the file and double-click it to open or install it.

What is a Self-Extracting Zip file?

A self-extracting Zip file is an executable file (.exe) that contains a Zip file and a small program to extract (unzip) the contents of the Zip file.  Users can run (execute) a self-extracting Zip file just as they run any other program: just double click on the .exe file.

Opening .exe files

To open an .exe file, double-click the file.  Watershed Concepts recommends that you move each downloaded .exe file into its own folder before running it.

Opening .zip files

After you download a .zip file, you can use the PKZIP or WinZip utility to access the file’s contents.

Opening PDF files

To view a PDF file, open it in an Adobe Acrobat viewer (for example, Adobe Reader).  Adobe Reader is available for free from all Adobe online services.

Get WinZip	Get Zip Reader	Get Adobe Reader

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